Who has to complete it
Every person traveling to Cuba must have their own submission — tourists, Cuban citizens, residents, crew and children. A parent or guardian can complete it on behalf of a minor.
Traveling to Cuba?
The D'Viajeros form, explained simply
A helpful information guide to help travelers complete the mandatory immigration form for entering Cuba — making it easier for everyone.
What is the D'Viajeros form?
D'Viajeros is Cuba's official online traveler information form. It replaces the paper cards travelers used to fill out on the plane, gathering your immigration, customs and health details in a single digital submission before you fly. Once sent, you receive a QR code that officials scan when you arrive.
When to complete it
The form is designed to be submitted within 7 days before your arrival in Cuba. Filling it out too early may mean you have to submit again.
What you'll need
Your passport details, your visa or tourist card number, flight number and dates, and the address where you'll be staying in Cuba. Nothing unusual, but it helps to have it all in front of you.
Why it's mandatory
Cuban authorities use the information to pre-clear arrivals across immigration, customs and public health. Without a valid submission you can be delayed at the border.
It is not a visa — you may still need one
The D'Viajeros form does not replace a travel visa or tourist card. If you are a foreign traveler who needs a visa or tourist card to enter Cuba, you still have to obtain it separately — D'Viajeros is completed in addition to it. Everyone submits D'Viajeros; whether you also need a visa depends on your nationality and the purpose of your trip. If one applies to you, its number is simply entered into the D'Viajeros form, so it needs to be issued before you submit — once it is, the number travels with your QR code rather than being something separate to show.
Get your visa hereThree simple steps
- 1
Gather your passport, visa or tourist card, flight and accommodation details.
- 2
Complete the immigration, customs and health sections.
- 3
Save the QR code you receive and show it on arrival.
Feeling unsure? That's normal. This guide breaks the process into plain language, and our partner can complete the paperwork with you.
What does the form do?
The D'Viajeros form does the work that used to happen in three separate queues at the airport. One submission covers immigration, customs and public health, and it reaches the Cuban authorities before your plane does — so your arrival is a scan, not an interview.
Immigration
Confirms who you are, the purpose of your trip, your flight details and where you'll be staying, so border officers can match you to your booking and process your entry quickly.
Customs
Declares the goods, currency and items you're bringing into the country — including anything above the duty-free allowance — in line with Cuban customs rules, so nothing is a surprise at the baggage hall.
Public health
Collects a short health declaration used by sanitary authorities to monitor arrivals, respond to outbreaks, and protect both travelers and residents. It's a few simple questions, not a medical exam.
Your QR code
After submitting, the system generates a QR code tied to your declaration. Officials scan it on arrival — that single code stands in for all three declarations, on screen or printed.
Before and after
Without D'Viajeros
- Three paper forms handed out mid-flight
- Filling them in on your knee, in a language you may not read
- Separate lines for immigration, customs and health
- Mistakes fixed at the counter, in front of a queue
With D'Viajeros
- One online form, in your own time
- Reviewed calmly at home before you fly
- A single QR code scanned at the border
- Corrections made before you ever leave the house
In short: the form turns paperwork you'd otherwise do while tired at the airport into a few quiet minutes at home before you fly. Nothing about it is difficult — it just has to be done correctly, and done before you travel.
Rather not do it alone?
Cuba Visa Services can complete and submit your D'Viajeros form with you, check your details, and make sure you land with a valid QR code in hand.
Get Help Filling Out Your FormYou'll be taken to Cuba Visa Services, our partner for completing and submitting the form.