D'Viajeros

History

The Story of D'Viajeros

D'Viajeros grew out of a simple need: make arriving in Cuba smoother for travelers and for the officials who welcome them. Here's how the declaration went from handwritten cards on the plane to a single QR code on your phone.

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How it evolved

  1. Before

    Paper cards on the plane

    Travelers filled out separate immigration, customs and health cards by hand, often mid-flight, with pens borrowed from cabin crew. Illegible handwriting and missing forms were a daily reality at the border.

  2. 2020

    Pressure to reduce contact

    Global health screening changed what arrival halls could handle. Passing paper between travelers and officers became something both sides wanted to avoid, and the case for a digital declaration became urgent.

  3. 2021

    A digital first step

    Cuba introduced an online traveler declaration to reduce contact and paperwork at the border. Early versions covered the health questions first, while immigration and customs still relied on paper.

  4. 2022

    One unified form

    The separate declarations were merged into a single D'Viajeros submission, ending with one scannable QR code that replaced three pieces of paper.

  5. 2023–2024

    Refinements and wider use

    The form was polished for mobile use, translated for international travelers, and became the expected route for everyone arriving — tourists, residents and returning Cuban citizens alike.

  6. Today

    A standard part of every trip

    Completing D'Viajeros is now a normal step in preparing to travel to Cuba — as routine as checking in for your flight.

Why it changed

Shorter queues on arrival

Pre-submitted information means officers verify rather than transcribe, so lines move faster after a long flight.

Fewer errors

Typing details calmly at home produces cleaner data than writing on a tray table, which cuts the number of travelers pulled aside for corrections.

One record, three authorities

Immigration, customs and public health read from the same submission instead of collecting three overlapping paper forms.

A clearer paper trail

Your QR code is proof you declared what you were asked to declare, saved on your phone and printable before you travel.

What it means for you today

If you're flying to Cuba now, the history matters for one practical reason: nobody will hand you a card on the plane. The declaration is expected to be done before you arrive, and the QR code you receive is what officials look for at the border.

This site exists to explain that journey in plain language, so no traveler arrives unsure of what's expected of them.

Rather not do it alone?

Cuba Visa Services can complete and submit your D'Viajeros form with you, check your details, and make sure you land with a valid QR code in hand.

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You'll be taken to Cuba Visa Services, our partner for completing and submitting the form.